To maintain a superior quality of service, our methodology works in different phases :

Phase 1 - Preparation phase : preparation of the Translation Memory : needs & means for the project translation versus your expectations + choosing the different multi term bases that the project will require.

Phase 2 - Translation phase : possible online consultation with you and with other specialists in the industry.

Phase 3 - Proofreading phase : checking that your communication is flawless and professional : just to be sure that all the i's are dotted and all the t's are crossed.

Phase 4 - Delivery phase : Delivering the Translation Memory with a glossary if needed.

Phase 5 - Following up your Translation Memory : updating its content. As an existing customer updating an old version you will benefit from our special Customer Service : [the first 100 new words will be free of charge]. Because docnroll will be your partner not only for the present time but above all for the future : that is what our quality guarantee is all about!

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